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Shipping and Returns

PLEASE READ THESE IMPORTANT NOTES BEFORE SHOPPING

There are some important notes we would like you to be aware of before shopping on our webstore.

1:  All prices are listed in Canadian Dollars.  All purchases are manually verified by our staff prior to completing payment and shipping your goods.

2:  We collect tax according to the Province you are registered in.  We collect HST for "HST Provinces".  We collect 5% GST only for Provinces with GST/PST systems.  If you are not signed in and add items to your cart, the tax cost shown may not be accurate.  When you sign in, the system will adjust GST or HST for your Province.

3:  Shipping price quote available through the check-out includes Canada Post Shipping + Signature + Full Insurance.  We want our customers to know that we only charge what Canada Post charges, and we combine items in the most economical way for our customers.  Canada Post charges $2 per $100 of value of goods for Insurance.  Once the item ships Canada Post will issue a tracking email showing estimated date of arrival.  Purchaes ship within 24 hours of order, or sooner, Monday-Friday.  We do not ship on Weekends.

4: Returns: Where an unregulated item has been ordered and delivered, returns may be accepted within 30 days provided the goods are new and in original undamaged packaging.  All returns must be approved in advance by Arms East Inc and an RMA number issued.  In the case of mistake on the part of Arms East, a return shipping label will be provided.  For any other returns, shipping is the responsibility of the customer.  Other than in the case of Arms East error, a 20% Restocking Fee will be applied to the refund.  Refunds will only be made to the card that was used to make the original purchase.

5: Arms East's displayed inventory should be correct and items available to order are in stock.  In the case of a multi-item order where one item cannot be shipped for any reason in one delivery, we will contact the customer prior to shipping to provide options.

If you have any questions on the above, or any other questions regarding doing business with Arms East, we encourage you to write us at info@armseast.com or call us at 709-579-0007.

Thank-you for your attention, we look forward to doing business with you!